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Error during installation

This topic contains 2 replies, has 2 voices, and was last updated by  davidicus12 3 years, 9 months ago.

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February 20, 2014 at 02:32 #9175

davidicus12

I’m currently running Elan 4.6.2 on Windows 8. When I installed Elan it stated that there were problems with the installation and referred me to ELAN_4.6.2_InstallLog, which gave me this info:
__________________________________________________________________________

Wed Feb 19 17:20:35 PST 2014

Free Memory: 13722 kB
Total Memory: 23700 kB

java.class.path:
C:\Users\davidicus\AppData\Local\Temp\I1392859108\InstallerData\IAClasses.zip
C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\resource\jdglue.zip
C:\Users\davidicus\AppData\Local\Temp\I1392859108\InstallerData\Execute.zip
C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\InstallerData\Execute.zip
C:\Users\davidicus\AppData\Local\Temp\I1392859108\InstallerData\Resource1.zip
C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\InstallerData\Resource1.zip
C:\Users\davidicus\AppData\Local\Temp\I1392859108\InstallerData
C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\InstallerData

ZGUtil.CLASS_PATH:
C:\Users\davidicus\AppData\Local\Temp\I1392859108\InstallerData\IAClasses.zip
C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\resource\jdglue.zip
C:\Users\davidicus\AppData\Local\Temp\I1392859108\InstallerData\Execute.zip
C:\Users\davidicus\AppData\Local\Temp\I1392859108\InstallerData

sun.boot.class.path:
C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\resource\jre\lib\resources.jar
C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\resource\jre\lib\rt.jar
C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\resource\jre\lib\sunrsasign.jar
C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\resource\jre\lib\jsse.jar
C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\resource\jre\lib\jce.jar
C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\resource\jre\lib\charsets.jar
C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\resource\jre\classes

java.ext.dirs:
C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\resource\jre\lib\ext
C:\Windows\Sun\Java\lib\ext

java.version == 1.7.0_03 (Java 1)
java.vm.name == Java HotSpot(TM) Client VM
java.vm.vendor == Oracle Corporation
java.vm.version == 22.1-b02
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Oracle Corporation
java.vm.specification.version == 1.7
java.specification.name == Java Platform API Specification
java.specification.vendor == Oracle Corporation
java.specification.version == 1.7
java.vendor == Oracle Corporation
java.vendor.url == http://java.oracle.com/
java.class.version == 51.0
java.compiler == null
java.home == C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows\resource\jre
java.io.tmpdir == C:\Users\DAVIDI~1\AppData\Local\Temp\
os.name == Windows NT (unknown)
os.arch == x86
os.version == 6.2
path.separator == ;
file.separator == \
file.encoding == Cp1252
user.name == davidicus
user.home == C:\Users\davidicus
user.dir == C:\Users\davidicus\AppData\Local\Temp\I1392859108\Windows
user.language == en
user.region == null
__________________________________________________________________________

Install Begin: Wed Feb 19 17:18:54 PST 2014
Install End: Wed Feb 19 17:20:25 PST 2014

Installed by InstallAnywhere 8.0.1 Standard Build 3080, by Macrovision

User Interactions
—————–

#Choose Install Folder
#———————
USER_INSTALL_DIR=C:\\Program Files (x86)\\ELAN 4.6.2

#Choose Shortcut Folder
#———————-
USER_SHORTCUTS=C:\\Users\\davidicus\\AppData\\Roaming\\Microsoft\\Windows\\Start Menu

Summary
——-

Installation: Successfulnull

112 Successes
1 Warnings
0 NonFatalErrors
0 FatalErrors

Action Notes:

None

Install Log Detail:

Install Action: InstallAnywhere Variable
Status: SUCCESSFUL

Install Directory: C:\Program Files (x86)\ELAN 4.6.2\jre
Status: SUCCESSFUL

Install Directory: C:\Program Files (x86)\ELAN 4.6.2\
Status: SUCCESSFUL
Additional Notes: NOTE – Directory already existed

Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Apple Computer, Inc.\QuickTime
Value Name: QTSysDir
Status: WARNING
Additional Notes: WARNING – Win32Exception

Install Directory: C:\Program Files (x86)\ELAN 4.6.2\lib\
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\lib\jhall-2.0.0.5.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\lib\xalan-2.4.1.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\lib\hsqldb-1.8.0.7.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\lib\batik-1.1.1.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\lib\elan-4.6.2.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\lib\jlfgr-1.0.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\lib\JavaQTMovieView-1.4.2.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\lib\mfsearch-1.5.4.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\lib\xercesImpl-2.9.0.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\lib\log4j-1.2.14.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\lib\annot-search-lib-1.4.8.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\lib\annot-tools-1.1.8.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\lib\help.zip
Status: SUCCESSFUL

Install Directory: C:\Program Files (x86)\ELAN 4.6.2\ext\
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\ext\nl.mpi.gim__V04.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\ext\nl.mpi.guk__V07.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\ext\nl.mpi.lookup.CJKV__V03.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\ext\nl.mpi.lookup.IPA__V04.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\ext\nl.mpi.lookup__V1.0.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\ext\MMFPlayer.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\ext\MMFPlayerVista.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\ext\DSPlayer.dll
Status: SUCCESSFUL

Install Directory: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmacm.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmam.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmcvid.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmdaud.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmdaudc.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmddraw.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmf.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmfjawt.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmg723.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmgdi.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmgsm.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmh261.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmh263enc.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmjpeg.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmmci.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmmpa.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmmpegv.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmutil.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmvcm.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmvfw.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jmvh263.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\jsound.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\jmf2.1.1a\sound.jar
Status: SUCCESSFUL

Install Directory: C:\Program Files (x86)\ELAN 4.6.2\extensions\
Status: SUCCESSFUL

Install Directory: C:\Program Files (x86)\ELAN 4.6.2\extensions\AAM-LR\
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\extensions\AAM-LR\aamlr.cmdi
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\extensions\AAM-LR\aamlr.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\extensions\Lexus3\axis-1.4.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\extensions\Lexus3\commons-discovery-0.4.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\extensions\Lexus3\commons-logging-1.1.2.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\extensions\Lexus3\javax.wsdl-1.5.1.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\extensions\Lexus3\jaxrpc-api-1.1.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\extensions\Lexus3\lexiconServiceClient.cmdi
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\extensions\Lexus3\lexusplugin-4.6.2.jar
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\extensions\Lexus3\saaj-api-1.3.5.jar
Status: SUCCESSFUL

Install Directory: C:\Program Files (x86)\ELAN 4.6.2\extensions\WebMAUS\
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\extensions\WebMAUS\webmaus.cmdi
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\extensions\WebMAUS\webmaus.jar
Status: SUCCESSFUL

Create LaunchAnywhere: ELAN.exe (Install All LaunchAnywhere Java Executable Components)
Status: SUCCESSFUL

MakeExecutable : resource jar is empty
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\ELAN.exe
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\ELAN.lax
Status: SUCCESSFUL

Create LaunchAnywhere: ELAN.exe (Install All LaunchAnywhere Java Executable Components)
Status: SUCCESSFUL

Custom Action: mpi.ia.install.CopyAndRenameAction
Status: SUCCESSFUL

Registry Entries: Register Elan
Status: SUCCESSFUL

Registry Entries: File association of .eaf
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\clip-media.txt
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\elanlog.properties
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\ELAN-2.ico
Status: SUCCESSFUL

Install Directory: C:\Program Files (x86)\ELAN 4.6.2\Uninstall_ELAN 4.6.2\
Status: SUCCESSFUL

Install Uninstaller: ELAN 4.6.2 (Install All Uninstaller Components)
Status: SUCCESSFUL

MakeExecutable : resource jar is empty
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\Uninstall_ELAN 4.6.2\Uninstall ELAN 4.6.2.exe
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\Uninstall_ELAN 4.6.2\Uninstall ELAN 4.6.2.lax
Status: SUCCESSFUL

Install Directory: C:\Program Files (x86)\ELAN 4.6.2\Uninstall_ELAN 4.6.2\resource\
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\Uninstall_ELAN 4.6.2\resource\iawin32.dll
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\Uninstall_ELAN 4.6.2\resource\win64_32_x64.exe
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\Uninstall_ELAN 4.6.2\resource\remove.exe
Status: SUCCESSFUL

Make Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ELAN 4.6.2
Value Name: DisplayName
Value Data: ELAN 4.6.2
Status: SUCCESSFUL

Make Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ELAN 4.6.2
Value Name: UninstallString
Value Data: “C:\Program Files (x86)\ELAN 4.6.2\Uninstall_ELAN 4.6.2\Uninstall ELAN 4.6.2.exe”
Status: SUCCESSFUL

Make Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ELAN 4.6.2
Value Name: Publisher
Value Data: MPI – The Language Archive
Status: SUCCESSFUL

Make Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ELAN 4.6.2
Value Name: URLInfoAbout
Value Data: http://tla.mpi.nl/tools/tla-tools/elan/
Status: SUCCESSFUL

Make Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ELAN 4.6.2
Value Name: URLUpdateInfo
Value Data: http://tla.mpi.nl/tools/tla-tools/elan/
Status: SUCCESSFUL

Make Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ELAN 4.6.2
Value Name: Contact
Value Data: tla@mpi.nl
Status: SUCCESSFUL

Make Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ELAN 4.6.2
Value Name: ProductID
Value Data: 22ed764e-1f14-11b2-9648-bb34eca95226
Status: SUCCESSFUL

Make Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ELAN 4.6.2
Value Name: InstallLocation
Value Data: C:\Program Files (x86)\ELAN 4.6.2
Status: SUCCESSFUL

Make Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ELAN 4.6.2
Value Name: InstallDate
Value Data: Wed Feb 19 17:20:23 PST 2014
Status: SUCCESSFUL

Make Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ELAN 4.6.2
Value Name: HelpLink
Value Data: http://tla.mpi.nl/forums/software/elan/
Status: SUCCESSFUL

Make Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ELAN 4.6.2
Value Name: DisplayVersion
Value Data: 4.6.2.0
Status: SUCCESSFUL

Make Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ELAN 4.6.2
Value Name: Comments
Value Data: ELAN – Linguistic Annotation Tool
Status: SUCCESSFUL

Install Uninstaller: ELAN 4.6.2 (Install All Uninstaller Components)
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\LICENSE-apache-2.0.txt
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\LICENSE-gpl-3.0.txt
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\LICENSES.txt
Status: SUCCESSFUL

Install Directory: C:\Program Files (x86)\ELAN 4.6.2\locale\
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\locale\ElanLanguage.properties
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\locale\SearchLanguage.properties
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\elan_4-6-2.bat
Status: SUCCESSFUL

Install File: C:\Program Files (x86)\ELAN 4.6.2\elan_4-6-2_jmf.bat
Status: SUCCESSFUL

Install Directory: C:\Users\davidicus\AppData\Roaming\Microsoft\Windows\Start Menu\
Status: SUCCESSFUL
Additional Notes: NOTE – Directory already existed

Create Shortcut: C:\Users\davidicus\AppData\Roaming\Microsoft\Windows\Start Menu\ELAN 4.6.2.lnk
Status: SUCCESSFUL

When making annotations the Java Platform often uses up 100% of my CPU,causing the program to freeze for several minutes. This has been a frequent problem. I have tried to remedy the situation by uninstalling Elan and reinstalling it, but it always installs with the same errors. Is there anything I can do about Java using up so much CPU?

February 21, 2014 at 15:56 #9177

Han

It seems to me there is nothing wrong with the installation; there is only a warning about QuickTime not found, but since QT is not required for ELAN to run, a “warning” already sounds too serious.
So, there is no reason to re-install, the problem you describe is not related to the “warning” of the installation.

Do you see this effect on any file, e.g. if you create a new file from scratch, and start annotating do you see the same effect of 100% CPU for several minutes?

-Han

February 21, 2014 at 18:54 #9178

davidicus12

I’m glad to see that there was nothing wrong with the installation. I was indeed seeing the problem with multiple files, not just one. I had originally thought the problem was related to my hardware, but I just recently upgraded my computer so I don’t think that to be the case.

Thankfully, though, Elan has been running very smoothly since yesterday. What I did was remove the program ‘javaws’ (webstart launcher) and I has been running well ever since.

I’m not sure why this would have resolved the issue; does this sound like any problem you’ve heard of before? Thank you very much for you attention to my problem,

-David

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