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'No player could be created for…' message (Mac)

This topic contains 2 replies, has 2 voices, and was last updated by  Han 2 weeks, 4 days ago.

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October 29, 2017 at 14:46 #11735

dorotamolin

Hi, I just installed ELAN 4.9.2.FX on my mac. I have been unable to open any files in the programme so far (iI’ve only tried audio files). I tried wav and mp3. I installed QuickTime, having read that that was advised to some here on the forum in similar situations. However, this has had no effect. Thanks for your help.

October 31, 2017 at 22:24 #11738

Han

At least .wav should work (not sure about mp3). What macOS version is this?
I’m not sure if I tried this version on the latest macOS version and can’t do so before next week. Maybe someone else has an idea in the mean time.

November 6, 2017 at 11:42 #11741

Han

I just tried on a macOS 10.12 (Sierra) system and both *.wav and *.mp4 work there.
If you try .wav, are there any error messages in View->View Log…?

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