I’m having an issue with ELAN on Windows 10. I’m getting the “no player could be created” error. I’ve tried uninstalling ELAN and Quicktime and reinstalling them (Quicktime first). I also tried installing versions 5-0-0, 4-9-4, and 4-8-1, and I got the same error. I’m not sure what to do.
Can you add some more information about the type of media file you are trying to play? After a failed attempt to create a player there are sometimes useful messages in the log, accessible through View->View Log… (relevant messages probably somewhere towards the end).
-Han