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Problems with sanguin lines

This topic contains 3 replies, has 2 voices, and was last updated by  Peter 3 years, 9 months ago.

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February 11, 2014 at 02:34 #9143

gmacdonald

I downloaded KinOath a couple of months ago and was able to use the software, primarily building transient kin term diagram, without any problems. However I am now having trouble with the software in that when I attempt to build diagrams the sanguine lines are not showing up – I end up with a row of circles/squares with the appropriate kin labels. I have downloaded the most recent version of java, the ‘sanguine lines’ option is checked in the ‘diagram options’ dropdown menu, and I have gone into security settings to make sure KinOath is authorised on all levels (My operating system is windows 8.1, which is notoriously problematic for most software downloads because of the security settings). If anyone has any advice on what else I could do to solve the problem that would be greatly appreciated!!

February 11, 2014 at 14:53 #9144

Peter

Could you try the following things that will help to diagnose the issue:
Are all relation lines missing or just some types?
Are you able to see the relation lines in transient diagrams since the problem arose?
In the diagram where the lines are missing, can you see the missing relations listed when you browse though the project tree?
If you open a sample project diagram from the file menu (and import the data if required) do you see the relation lines?

February 13, 2014 at 13:20 #9166

gmacdonald

I think I figured out what I was doing wrong! Sorry to trouble you but my issue seems to be as simple as an error in the kin type string. I was forgetting to put Ego in the string i.e. EMF or EB, not MF or B.

When I go to look at the project tree for individual diagrams I get a dialogue box saying “one or more items could not be displayed in the table” – is this normal?

Many thanks!
Gretel.

February 13, 2014 at 13:32 #9167

Peter

That is good to hear that the initial issue is resolved.
Regarding the message “one or more items could not be displayed in the table”: I am assuming that this is on a project diagram, in which case that would occur if the project directory could not be found, or if one of the entity records cannot be read. How many entities/individuals do you have in that project?

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